Which are the Emerging Issues and Trends in HR

Which are the Emerging Issues and Trends in HR

Emerging Issues and Trends in Human Resource Management in 2020

The human resource department is an important aspect of the overall organizational strategy. Human resource management is a technique that allows for the effective management of individuals in an organization in gaining a competitive advantage. It is an approach that promotes flexibility, organizational inclusion, quality of work, and employee commitment. Presently the work dynamics have evolved over the years. Technological advancement has triggered the need for flexibility in the management of employees and business operations. Further organizational success depends on its employees’ quality work and the ability to adapt to the changing market demands. In this regard, human resource management has changed its objective as supportive of strategic in the company's growth.

Presently competitiveness and performance are quantified by the ability to find experienced personnel. In the 21st century, human resource management personnel's role has evolved to cater to the various organizational needs and demands. This sector's growth and development will be based on new trends that will transform operations. Human resource management in 2020 has the responsibility of maximizing employee performance by aligning their service to the employer's strategic goals. Over the years, the role of human resource management has changed to accommodate modern needs. Presently, the focus is on understanding workforce diversity, changing skill demands, continuous progress, globalization, and corporate downsizing. Thus with the emerging trends and issues in 2020, human resource management will stand out as the source of competitive advantage for many organizations.

Trends and Issues in Human Resource Management in 2020

Employee Engagement

Personalized engagements with the workers will be the foundation of effective human resource management. Employee engagement entails working closely with them to ensure their comfort, which subsequently impacts progress and performance. According to Lawler & Boudreau (2015), this form of interaction entails providing flexible work hours, organizing workshops, and seminars to help employees advance their skills. These are practices that will offer better experiences for the workers, which leads to high productivity and progress in overall business operations.

Technological Advancements

Technology has changed various business operations around the globe. Presently, most organizations have leveraged on technologies such as data science and artificial intelligence to improve the processes. Technology has been adopted since it shapes how people work and achieve their key performance indicators. The presence of human resource information systems has promoted the efficient administration of services in the company. Human resource management will be characterized by the progressive influence of cloud computing, big data analytics, and artificial intelligence simulations (Crawshaw, Budhwar & Davis, 2020). Hence, technological advancements in 2020 will enhance human resource functions.

Millennial Focus

Over the years, various generations have been represented in the workforce. However, in 2020, most recruits joining the market will be millennials who will account for approximately 35% of the workforce. These are individuals who are motivated by change, challenges, and innovations within the job environment. Consequently, most companies are working to adjust their framework to accommodate a workforce characterized by ambitious individuals.

Employee Wellness and Satisfaction

Companies focus on their human capital by creating an environment that meets their needs. In this regard, the human resource management department helps achieve these objectives by recruiting, training, motivating, and rewarding the workers (Özlen, 2014). In the achievement of employee satisfaction, wellness initiatives, and benefits packages are becoming popular trends in human resource management. Modern human resource management programs aim at creating a respectful and safe environment for employees. For instance, a wellness program will address mental health or job stress, which affects overall productivity. On the other hand, benefits packages motivate employees to work harder and attain their objectives.

Flexible Work Environment

The changing job environment has influenced how people work and functions conducted in the office. In 2020, this was a trend that would take precedence since employees acknowledged that flexible work environments increase productivity. The coronavirus pandemic has made this trend prevalent since the majority of employees are working from home. Presently, a work-life balance is possible with the presence of technology. Technological mobility allows workers to work from anywhere and achieve their daily targets and objectives. In 2020, a flexible work environment will be prevalent in the majority of organizations.


The majority of organizations depend on human resource software since it helps generate necessary details on return on investments. The selection of effective HR software action plans allows human resource teams to control their talents, facilitate productivity, and keep them happy. Based on Cooke, Dickmann & Parry (2020), the human resource software is projected to grow to $10.9 billion by 2023. In 2020, this tool will be essential in the analysis of employee satisfaction. The accuracy of the software helps management address issues that affect employees promptly to ensure consistency and productivity.

In conclusion, the job market is evolving based on new demands and employee requirements. The human resource management department is responsible for ensuring that employees' needs are addressed. In this case, employee engagement, technological advancements, millennial focus, and employee satisfaction will be prevalent in modern HR focus. Additionally, a flexible work environment and HR software are trends that will be evident in 2020. In the future, the human resource management department is a sector that will continue evolving to accommodate changing human capital needs.


Cooke, F. L., Dickmann, M., & Parry, E. (2020). Important issues in human resource management: introduction to the 2020 review issue.

Crawshaw, J., Budhwar, P., & Davis, A. (Eds.). (2020). Human resource management: Strategic and international perspectives. SAGE Publications Limited.

Lawler III, E. E., & Boudreau, J. W. (2015). Global trends in human resource management: A twenty-year analysis. Stanford University Press.

Özlen, M. K. (2014). The recent trend in a human resource management journal: a keyword analysis. European Researcher, (7-2), 1367-1375.

Published on: 5 Sep 2020

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