Subject: Business and Management
Topic: organization response and communication
Language: English (U.S.)
Pages: 1
define and describe the following: significance of effective communication, upward and downward communication, types of communication and common barriers.

  Organization response and communication

 Effective communication is very beneficial to an organization. One of the benefits of effective communication is improved coordination in the organization. Another positive impact of effective communication is improved performance and job satisfaction (Jones, 2010).

    Downward communication describes a communication paradigm in which information flows up through an organization’s chain of command. Messages start at the lower levels of the organization and move towards the upper levels. Upward communication is the opposite of downward communication, messages start at the upper levels of the organization and flow towards the bottom (Jones, 2010).

   Three primary types of communication exist in organizations; these include verbal, written, and nonverbal communication. Verbal communication facilitates immediate feedback, written communication involves written words, it requires appropriate use of grammar; non-verbal communication involves sending and receiving nonverbal cues.

     Common communication barriers include sematic barriers; this is misunderstanding the semantic meaning of the communication (Jones, 2010). Another barrier is psychological or emotional Barriers, mental conditions can hinder communication. Organizational barriers also hinder communication. Personal barriers involve the relationship between the sender and the receiver (Jones, 2010).


Jones. (2010). Organizational theory, design, and change. Upper Saddle River: Pearson.