Subject: Business and Management
Topic: ETHICAL TRAINING AND COMMUNICATION
Language: English (U.S.)
Pages: 1
Instructions
You’re a management consultant who has been asked by Green Company to help design an ethics communication and training program for all Green Company employees. Your meetings to date have been with the head of human resources, and your contract with the company has been negotiated with him. Once the papers have been signed, you begin your research and are quickly stymied by Green’s corporate counsel. He says you will not be allowed to ask employees about ethical dilemmas that have occurred at Green. He specifically asks you to get your information from other sources such as press accounts of problems in the industry, or from other organizations you’ve worked with. In addition, the head of human resources has told you that you’ll be unable to meet the three most senior executives because they’re busy negotiating a large acquisition. You will have access to other high-level managers who can tell you what they think the seniors want. You’re instructed to write a code of conduct for the company and a mission statement, and to prepare presentations for the senior managers to give to employees sometime next month on corporate expectations and values. CASE QUESTIONS 1. Based on what you know about developing ethical cultures and programs, identify the problems presented by this case. 2. Why do you think the corporate counsel has responded in this way? What will be your response to him, if any? 3. As a consultant, what are your ethical obligations, if any? 4. How will you proceed?

Ethical Communication and Training

1.     Several problems arise from this case study, the gravest being the fact that the employees will not have an opportunity to have their say in the development of this ethical communication, and training program. The employees are the ones who can best outline some of the ethical dilemmas and problems they face on a daily basis. In addition, there is also lack of support for the project from the senior executives. Their input and leadership is equally important for the program to be a success.

2.     I believe that the corporate counsel has responded in this manner because the company seeks to hide something from me. The fact that I am not allowed to speak to the employees indicates that the management is scared that they might tell me something that they should not which might cast a negative image on the company.

3.     As a consultant, I have several ethical obligations. I am obligated to the employees to create a program that suits their needs and solves the ethical dilemmas they must come across every day. My second obligation is to the general public. My program needs to be able to streamline the company’s activities ensuring that the company is always transacting under ethical guidelines. This will ensure that the public’s welfare is protected and the greed and misuse of the company is duly curbed.

4.     I will proceed by writing a letter to the most senior executives requiring them to attend a seminar on ethical communication and training. In the letter, I will also request them to overturn their previous decision barring me from interacting with the employees. I will also place a memo on the office board indicating where and when people can meet me in regards to the development of an ethical communication and training manual and program.